![\"auth-failed\"](\"https:\/\/www.cubebackup.com\/blog\/wp-content\/uploads\/2016\/11\/autherr.png\")
<\/a><\/p>\nIf you have carefully followed the instructions at\u00a0https:\/\/www.cubebackup.com\/first-time-run.html<\/a>, but still failed to pass the authorization test, please check the followings steps: 1. In a few cases, G Suite domain-wide\u00a0authorization needs some time to\u00a0propagate. So you can just wait for several minutes and then click the Test<\/strong> button again.<\/p>\n 2. Are the Admin SDK, Drive API, Calendar API, Contact API and Gmail API enabled in Google API console<\/a>? \u00a0 A quick way to confirm: all of the above APIs should be listed in API Manager<\/strong> -> Dashboard<\/strong> -> Enabled APIs<\/strong>.<\/p>\n 3. The\u00a0Client Name\u00a0in your Google App\/GSuit \u00a0admin console<\/a>\u00a0<\/strong> -> Security<\/strong> -> Advanced settings<\/strong> -> Manage API Client access<\/strong> should be the created Service Account’s client ID (e.g.:10847638222459), not an email address.<\/p>\n 4. \u00a0Make sure that \u00a0“Enable API access” is checked in Google Apps admin console<\/strong> -> Security<\/strong> -> API reference<\/strong> -> API access. <\/strong>Generally, “Enable API access” is checked by default. 5. If your computer is running a fresh installation of Windows 7 or Windows Server 2008, and you have not installed all of the updates, the problem may be that you are missing hotfix KB2468871<\/a>\u00a0for the .Net Framework 4.0. Download the hotfix\u00a0here<\/a>, and install it. You may be required to restart your computer before the update takes effect.<\/p>\n 6. Please ensure that\u00a0www.googleapis.com \u00a0port 443<\/strong> and imap.gmail.com \u00a0port 993<\/strong>\u00a0are not blocked by your firewall\/proxy.<\/p>\n 7. Try CubeBackup on another computer to see if it works there.<\/p>\n
\nNOTE: The following\u00a0items are listed in descending order of likelihood.<\/i><\/p>\n<\/a><\/p>\n
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